Customer Testimonials

We here at Jefferson Water and Sewer want to hear your feedback. We appreciate and value all customer feedback as it enables us to serve you better everyday. Below you'll find some of the testimonials that our customers have shared with us.




Q: In your opinion is the new meter/reading system better, worse or the same?
“Not sure , can’t tell a difference I wish I could log in and see real time usage w/ an app.”- Tyler Nash (1/26/17)




Q: When we came and installed the meter did we answer all of your questions or concerns and were we professional?
“Your representative, Alex was fantastic. Explained the process thoroughly, answered all my questions and was officiant. A true professional.” – Julie (7/21/16)




“The gentleman that came out was extremely professional and had the best personality he also didn’t want to take too much of my time. He was great!”- Juliet Blackenberry (1/22/16)




“Very professional and timely service.”- Charles Martin (1/19/16)




“Very polite & professional and very knowledgeable.” – Jeffrey Conklin (12/1/15)




“Yes, Explained everything they were going to do before beginning to work.”- Jeffrey Conklin (12/1/15)




“The 2 guys who came out were very friendly, fast & professional.”- Nancy Gilmore (11/28/2015)




Q: Have we contacted you about a leak?
“Yes, I was grateful, to get the call, I learned about being sure to turn off hoses!”- Clarice Yoder (11/10/2015)




“A very well managed program.”- David Whitacre (4/25/15)




“Very nice and helpful.”- Debra Gatto (1/30/15)




Q: When we came and installed the meter, did we answer all of your questions or concerns and were we knowledgeable and professional?

“Yes, The guys were professional, customer friendly and answered all questions clearly and made sure I understood.” - Margaret Watman (1/15/2015)





“Staff is very personable.” -Cassandra Houpe (3/20/2014)





Q: In your opinion is the new meter reading system better, worse or the same?

A: Better. -John Rinehart (3/11/2014)





Q: Have we contacted you about a leak?

A: Yes very grateful, turned out to be the humidifier. -Gary Blackburm (3/9/2014)




Q: If you have contacted Jefferson Water and Sewer District, Have all of your problems and/or questions been resolved and/or answered to your complete satisfaction?

A: "Somewhat, but we’ll see when sprinklers are turned on." -Don Six (3/8/2014)

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