The technology that is currently in your home or business is becoming an outdated system. 

How does this new technology work?

Our operations team will replace your old reading device(s) with the new updated transmitter unit(s). The transmitter unit (radio) is wired to your existing meter. Unlike your existing radio, the new radio can send a longer signal to collectors that we have installed throughout the District. The new radio will collect hourly/daily readings and send that data to the collectors. The collectors will then transmit the data to JWSD.

What are the benefits of this new technology?

JWSD’s primary focus is to enhance customer service by retrieving meter reading data daily instead of the current 30-day cycle. In addition, this new technology provides JWSD with the tools to diagnose possible problems with meters and notify customers of irregularities.

How long will the installation process take?

We ask for an hour of your time to complete the install.

Will my water be shut off during the installation process?

No. You will have no interruptions to your water service.

What costs will I incur?

There are no costs to the customer.

If your bill is higher than normal, you may have a leak within the home.  Below are common leaks that can cause an increase on your bill.

•  A running toilet can use 2 to 3 gallons of water per minute or 120 gallons per hour and a 24 hour period amounts to over 3,000 gallons per day. 
• If you have a water softener, the control valve could possibly stick open.  This could use 1 to 2 gallons per minute. 
•  If you have a humidifier on your furnace and the control could possibly stick open.  This will use 1 to 2 gallons of water per minute. 

Daily and weekly periodic maintenance checks in these areas will conserve water and prevent high water bills.

Please click here for our leak detection guide to review how to check for leaks.

Click here to sign up for our Phone Tree program.  We will notify you if irregular usage is noticed on your account.

Click here for tips and information on water conservation.

• Hot Water Tank:  Hot water tanks can cause discolored water if they are not drained periodically.  Please refer to your owner's manual to see how often the manufacturer recommends that you drain your hot water tank.  Draining your hot water tank reduces corrosion and build-up.
• Water Softeners:  It is possible for a water softener to cause low pressure and discolored water due to a malfunction of the softener or incorrect settings.  
• Whole House Water Filter:  A whole house water filter may cause discolored water and low to no water pressure if the filter is dirty or clogged.  Please refer to your owner's manual to see how often the manufacturer recommends changing the filter.
• On/Off Valves in the Home:  Always check the valves in your home to make sure they have not been bumped or turned to cause low to no water pressure.
• Backflow Preventor:  A malfunctioning backflow device can cause low to no water pressure.  

If you are having problems in any of these areas and you are not able to fix the problem yourself, please contact a plumber.  If you have any other questions or concerns, please call our office.

The water hardness in Jefferson Township ranges from 70mg/L - 120mg/L.

Water pressure in Jefferson Township ranges from 45psi - 105psi, depending on the location within the district.  If you would like to know the water pressure at your property, please contact our office (614) 864-0740 to schedule an appointment.

It is a statement issued by Jefferson Water & Sewer District advising customers to boil tap water before consuming it. Advisories are issued when an event, such as a water main break, has occurred allowing the possibility for the water distribution system to become contaminated.

An advisory doesn't mean that the water is contaminated; rather, it means that it could be contaminated because the water quality is unknown. You should assume the water is unsafe to drink and take the appropriate precautions.

You should boil tap water for at least five minutes prior to using it for drinking or cooking. This includes water used for brushing teeth, making ice, washing raw foods, preparation of drinks and water for pets. You should throw away ice made during the time the advisory was issued.

An advisory will remain in effect until test samples show that the water is safe to drink. Testing for bacteria requires a minimum of 24 hours to complete.

The district will issue a repeal of the advisory when the water is safe to drink. The district, at its discretion, may communicate with customers using one or more of the following methods: door tags which are typically hung on the front door, phone, e-mail, radio, television, JWSD’s website, and/or Facebook. Please contact our offices if you have any questions.

To prevent evaporation and steady water pressure, the best time to water your lawn is between 12:00 am and 5:00 am. Also, to prevent further evaporation, the mist setting should not be used.  

Most people over water their lawns. Your lawn only needs 1” to 1-1/2” of water per week. This can be from rainfall or watering, or a combination of both.

An easy way to measure is by using a rain gauge placed in a shaded area. Be sure to watch the weather, if it is cloudy or there is a cool spell you do not need to water as much.

If your grass is brown, it does not mean that it is dead. During the hottest weeks of the summer turf grasses will become dormant to protect themselves from the heat. The roots are still alive.

Other helpful tips & hints: During the hottest weeks of the summer you should mow less frequent and set the blades of the mower to leave the grass about 3 inches high. This will help the grass shade itself.

Wet spots in your yard are a sign that you may have a leak in the irrigation system.  First, try reducing the watering time on that zone. If that does not work, call the company that installed the irrigation system or a repair company.

A deduct meter will measure the usage of the water not discharged into the sanitary sewer system. This would include water used for lawn irrigation systems or outside hose bibs. If a deduct meter is installed,  you would not be charged sewer charges for outside water usage. 

You will need to come to our office and pay the meter fee.  At this time you will be given our yoke.  A plumber registered with Jefferson Water and Sewer District will need to install the yoke and test your current backflow device or install the appropriate backflow device.  Click here for a list of registered plumbers.  Once the plumber submits the backflow report to our office, you can then call us to schedule an appointment for one of our technicians to install the deduct meter.